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Ship-to-Site Recovery provides guaranteed recoverability of all customer data from the Cloud Host in a committed timeframe and the restoration to a live environment at customer chosen location. Using Digicel’s spare server and hardware, a customer can be assured of restoring data operations quickly, should a disaster occur which renders all servers inoperable at their core location.


  • No requirement for a customer to hold spare server hardware
  • Digicel Engineers manage the data recovery process (upon encryption key presentation)
  • Digicel transports restoration server to customers site
  • All recovery activities are governed by a strict SLA timeframe